Customer Care Representative at Proxynet Communications Limited – TDPel Jobs
Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.
Nigeria with a population of 150 million people is a large and an emerging market for the IT Industry, so we have strategically positioned ourselves to be one of the leading major players in this global Information Technology Re-engineering.
Our suite of integration services takes you from concept to results.Qualifications & Requirements
Basic qualification should be OND / HND
Must be Excellent in use of Computer ( all office package)
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
Following up to ensure resolution.
Resolve customer complaints via phone, email, mail, or social media..
Build customer database.
Act as the company gatekeeper.
Sell products and services via cold calls and emails and social media
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Take and prepare minutes of meetings
Ability to remain professional and courteous with customers at all times
Excellent verbal and written communication skills
Click Here To Apply And Details
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