Customer Relations Officer (CRO) at HiiT Plc – TDPel Jobs
HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions Development & Services. In our 18 years of successful existence, we have graduated over 60,000 students at our CPN-accredited IT Training Centres located in Lagos, Abuja, Ibadan, Kano and other cities nationwide.
IT Solution Development & Services
E-Learning Solution Development & Implementation
IT Training/Education Division
IT Solutions Development & Services Division.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines, and policies.
Must be proficient in the use of Microsoft Word, Excel and PowerPoint
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Must reside within Ikeja and environs.
Must not be older than 26 years.
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